From First Call to Ongoing Care

Simple, transparent, designed for you.

Getting started with ElderWorld is straightforward and stress-free. We guide you through every step—from your first conversation to the day care begins and beyond.

5-7 Days to Start

Free Consultation

No Obligations

Indian grandparents and granddaughter gardening together outdoors, planting flowers in sunny garden - representing multi-generational family connections and the joyful, engaged lifestyle ElderWorld helps families maintain

Your Journey With ElderWorld

Four simple steps from first conversation to ongoing care

1

Initial Consultation (Free)

You reach out via phone, WhatsApp, or our website. We schedule a 30-45 minute consultation to understand your family's needs—no pressure, just honest conversation about how we can help.

We'll Discuss:

  • Your loved one's health, lifestyle, and daily routine
  • Specific care needs and family preferences
  • Budget options and transparent pricing

⏱️ Timeline: Same day or next business day response

Initial consultation - Professional care coordinator meeting with family members to discuss elderly care needs and preferences
2

Personalized Care Plan

Our team creates a detailed care plan tailored specifically to your loved one—covering everything from daily activities to health monitoring and emergency protocols.

Your Plan Includes:

  • Recommended services, frequency, and schedule
  • Caregiver profile and qualifications
  • Health monitoring and emergency response procedures
  • Transparent pricing breakdown

⏱️ Timeline: 2-3 business days after consultation

Care assessment - Healthcare professional conducting physical therapy assessment with elderly woman, creating personalized care plan
3

Meet Your Caregiver

We carefully match your loved one with a caregiver based on language, personality, specialized skills, and location. You meet them before care begins—and if it's not a good fit, we'll find someone else.

Matching Criteria:

  • Language preferences (Kannada, Hindi, Tamil, English)
  • Personality compatibility and cultural fit
  • Specialized skills (medical, memory care, mobility)
  • Background verified • 2-week trial period included

⏱️ Timeline: 3-5 business days after care plan approval

Caregiver introduction - Compassionate professional caregiver meeting elderly person in wheelchair at home for the first time
4

Care Begins & Ongoing Support

Your caregiver starts their regular schedule. From day one, they build rapport with your loved one while you receive daily updates that keep you connected to every moment.

Staying Connected:

  • Daily WhatsApp updates with photos and activity summaries
  • Weekly detailed reports on health and wellbeing
  • 24/7 emergency support and care coordinator access
  • Flexible care plan adjustments as needs evolve

⏱️ Timeline: Care begins within 1 week (faster if urgent)

Ongoing care - Caregiver providing compassionate outdoor assistance to elderly person in wheelchair at park, representing regular care activities

We Don't Just Start Care—We Stay With You

Regular Check-Ins

Monthly calls between your care coordinator and family to discuss progress, concerns, and any changes needed.

Care Plan Adjustments

As needs evolve, so does your care plan. No rigid contracts—just flexible support that grows with your family.

24/7 Emergency Support

Medical emergencies don't follow business hours. Our team is always available to coordinate immediate responses.

Family Portal Access (Coming Soon)

Track care activities, review reports, and communicate with caregivers through our secure online platform.

Our Promise: No Surprises, Just Solutions

Clear Pricing

All costs discussed upfront. No hidden fees, surprise charges, or confusing invoices.

Written Agreements

Service agreements with clear terms, cancellation policies, and expectations.

Open Communication

You can reach us anytime with questions, concerns, or feedback. We respond within 24 hours (usually much faster).

Quality Guarantee

If you're not satisfied with your caregiver or service, we'll make it right—whether that means finding a new caregiver, adjusting the care plan, or issuing a refund.